GDPR Compliance

Thank you for choosing Hushdevs. We are located at 180 Northfield Drive West, Waterloo ON N2L 5A6, Canada. This policy will explain how our organization utilizes the personal data we collect from you when you use our website or services. And it contains our Compliance Department’s contact information if you need to get in touch.

1. What data do we collect?

Our Company collects the following data:

  • Personal identification information – Email address, phone number, etc.
  • Domain URLs and IP address – required to set up your account.
  • Other email addresses – if you email clients via Hushdevs.
  • Payment information – via Stripe or other providers.

2. How do we collect your data?

You directly provide Hushdevs with most of the data we collect. We collect data and process data when you:

  • Register online on our website or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our products or services.
  • Use or view our website via your browser’s cookies.
  • Reply to emails sent from our customer support team.
  • Send an email to Hushdevs to correspond with us.

3. How will we use your data?

Hushdevs collects your data so that we can provide you with our services such as:

  • Process your order and manage your account.
  • Email you with information on how to use our products or services.
  • Email you in response to customer support queries and other issues.
  • Set up your email marketing services and get you up and running on Hushdevs.
  • We do not share your data for any kind of marketing or promotional purposes.

4. How do we store your data?

Hushdevs securely stores your data on our own dedicated servers, or on public cloud platforms such Amazon Web Services, Google Cloud, Digital Ocean, Linode and Zoho (for billing). Data access is fully encrypted end-to-end via HTTPS and/or industry-standard encryption protocols. Additionally, any customer data stored in public cloud platforms is accessed and managed in a secure fashion, and protected by two-factor authentication. Hushdevs will keep your data for the duration you are a customer. Once you are no longer a customer, or if you request data deletion, we will delete your data within one month of receiving a written request or emailed request to the address below:

Attn: Legal Team, Hushdevs Inc. 180 Northfield Drive West, Waterloo ON N2L 5A6, Canada

Or via email: compliance <at> hushdevs dot com

5. What are your data protection rights?

We would like to make sure you are fully aware of your data protection rights under GDPR, as outlined below:

The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us:

Via email: compliance <at> hushdevs dot com

6. How we use cookies

Cookies are text files placed on your internet browser to collect standard internet log information and visitor behavior information. When you visit our website or platform, we may collect information from you automatically through cookies or similar technology. Please refer to our Privacy Policy to understand how we use cookies in order to offer you our services. For further information on how cookies work, visit allaboutcookies.org.

7. The types of cookies we use

There are a number of different types of cookies, however, our website uses:

Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. This data is used only for internal analytics and we do not share with external advertising partners.

8. How you can manage cookies

You can set your browser not to accept cookies. Additionally, you can delete Hushdevs cookies from your browser at any time. However, in a few cases, some of our website features may not function properly as a result. You can also specifically tell us which types of cookies you are willing to accept, and opt out of the ones that you don’t want to accept. Opting out of certain cookies may reduce the platform functionality available to you.

9. Privacy policies of other websites

Our GDPR Compliance policy and Privacy Policy only applies to the Hushdevs platform and website. Our technology partners (such as Amazon Web Services or Google Cloud Platform) have their own privacy policies and data processing guidelines, which you can read on their websites.

10. How to contact us

If you have any questions about this GDPR Compliance policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us via the contact information below:

Attn: Legal Team, Hushdevs Inc. 180 Northfield Drive West, Waterloo ON N2L 5A6, Canada

Or via email: compliance <at> hushdevs dot com

This policy was last updated Feb 2nd, 2022.

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